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Privacy Policy

Effective Date: 01/01/2025

At Bagel Cafe ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website https://www.bagelcafenh.com (the "Site") or interact with us in other ways.

By using our Site or engaging with our services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect two types of information from visitors to our website:

A. Personal Information

This includes any information that you voluntarily provide to us, such as:

  • Customer Details: Name, email address, phone number, mailing address

  • Order Information: Order details, payment information, and billing address

  • Account Information: If you create an account with us, we may collect a username and password

  • Marketing Preferences: If you subscribe to our newsletter, we may collect preferences related to receiving promotional content

B. Non-Personal Information

This includes data that doesn’t directly identify you:

  • Device and Browser Information: Type of device, browser type, IP address, pages visited, and time spent on the website

  • Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze trends. For example, cookies may track user activity to help improve our services and for analytics purposes.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Processing Orders: To fulfill your bagel or catering orders and provide customer support.

  • Customer Service: To respond to your inquiries, complaints, and requests.

  • Marketing Communications: To send promotional emails, newsletters, or special offers (you can opt-out at any time).

  • Improving Our Services: To understand how customers interact with our website and improve the user experience.

  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following scenarios:

  • Service Providers: We may share information with trusted third parties (e.g., payment processors, delivery services) who assist us in running our business, processing payments, or fulfilling orders.

  • Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or regulatory request.

  • Business Transfers: In the event of a merger, acquisition, or sale of business assets, customer information may be part of the transferred assets.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For example, we may retain transaction records for tax and accounting purposes.

5. Your Privacy Rights

You have the following rights concerning your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.

  • Deletion: You can request that we delete your personal information, subject to legal exceptions (such as transaction history retention).

  • Opt-Out of Marketing: You can opt-out of marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.

  • Do Not Track: Some web browsers allow you to set a "Do Not Track" signal, which may limit the collection of certain information.

To exercise any of these rights, please contact us at [Insert contact email].

6. Security of Your Information

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, please understand that no method of transmitting data over the Internet or storing data electronically is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal data, enhance your experience, and analyze trends. Cookies help us:

  • Remember your preferences

  • Improve website performance

  • Track user behavior

You can control or disable cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. These sites are not operated or controlled by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party sites before providing them with any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Effective Date." We recommend that you review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Bagel Cafe
Email: info@bagelcafenh.com
 

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